FAQ
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Do you have contracts signed?No, we do not handle the signing of listing agreements, purchase agreements, buyer representation agreements, or lease agreements. This is due to liability purposes. Additionally, agents should maintain control of all negotiations to best serve their clients.
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Do I have to sign a service contract?No, we do not require a service contract. We work with agents based on mutual loyalty and trust. Our business is insured, and we ask that agents review our expectations so we’re aligned on processes and responsibilities.
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Do you handle the signing of escrow documents?No, we do not manage escrow document signings. This responsibility remains with the agent or their client.
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What are your hours of operation?We operate during standard escrow hours to align with your transaction needs. Just as your personal time is valuable, so is ours, allowing us to stay prepared to handle your files efficiently. For after-hours situations, agents are expected to manage them directly. However, agents will still have access to our portal, DocuSign, and Glide. Our detailed checklist is designed to minimize the need for weekend or after-hours emergencies.
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How do you prioritize your tasks?Tasks are handled in the order they are received. We respond to all inquiries and requests within a reasonable amount of time to maintain efficiency and meet deadlines.
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What is the best form of communication?Email is our preferred form of communication. We work primarily through email, responding to messages in the order they are received.
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Do you explain disclosures to the buyer or seller?No, it is the agent’s responsibility to explain disclosures to their clients. We ensure that all necessary disclosures are properly completed and shared.
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Do you create repair requests or addendums?Yes, we can create repair requests and addendums; however, we do not negotiate terms or provide advice. Approval from the agent is required for all repair requests and addendums before they are finalized.
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How do you ensure confidentiality?We take confidentiality very seriously. All sensitive information is stored securely, and only authorized individuals have access. Our team follows strict protocols to protect client information at all times.
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How do you handle signings for people who don’t use smartphones or computers?We provide alternative solutions for clients who prefer not to use smartphones or computers. This may include arranging in-person signings or mailing physical copies of documents, as needed. Please communicate such requirements to ensure a smooth process.
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Can you help with compliance and transaction deadlines?Yes, our transaction management services are designed to keep your deals on track. We monitor deadlines, ensure compliance with state regulations, and send reminders when key actions are required.
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What platforms do you use?We utilize industry-leading tools such as DocuSign, Glide, SkySlope to manage transactions efficiently and professionally.
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Can you help with marketing materials?While our primary focus is on transaction management, we can recommend resources or tools for marketing if needed.
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What makes New Wave Transactions different?Our mission is to free up your time so you can focus on building relationships and closing deals. We pride ourselves on exceptional client care, attention to detail, and a proactive approach to transaction management. Your success is our priority!
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How do I get started with your services?Getting started is easy! Simplyfill out the contact form on our website, schedule a consultation or email us at hello@newwavetc.com. We’ll guide you through the onboarding process and answer any additional questions you may have.
HIRE A REAL ESTATE TRANSACTION COORDINATOR
Many new real estate agents mistakenly believe that closing a deal is as simple as it seems in movies. In reality, there’s a lot more work involved than just showing a property. Licensed agents know that numerous behind-the-scenes tasks must be completed before a deal is finalized. To streamline this process and close more deals, real estate agents can significantly benefit from hiring a transaction coordinator.
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WHAT IS A REAL ESTATE
TRANSACTION COORDINATOR?
Their duties encompass scheduling appointments, preparing contracts, collecting deposits, and facilitating communication among all parties involved in a deal. Essentially, a transaction coordinator plays a crucial role in ensuring that a real estate transaction proceeds smoothly and efficiently.
KEY BENEFITS OF HIRING A TRANSACTION COORDINATOR
Hiring a real estate transaction coordinator is a strategic decision for any real estate office seeking assistance with transaction management. While hiring an in-office employee is an option, choosing a virtual transaction coordinator can streamline these processes effectively while keeping labor costs in check.
Time-Saving Efficiency
Transaction coordinators significantly enhance efficiency in real estate operations. By managing time-consuming tasks such as scheduling appointments, preparing paperwork, and following up with clients, they allow agents to concentrate on relationship-building and closing deals. Additionally, they facilitate streamlined communication, serving as a central hub that keeps all parties informed and updated throughout the transaction process. This dual role not only saves time but also improves overall workflow and client satisfaction.
Error-Free Transactions
Transaction coordinators play a crucial role in the real estate process by ensuring meticulous attention to detail. They thoroughly review contracts, disclosures, and other legal documents, which significantly reduces the likelihood of errors that could result in costly delays or legal issues. Additionally, their involvement in managing administrative tasks provides substantial stress relief for both agents and clients, allowing them to focus on more critical aspects of the transaction. Overall, the presence of transaction coordinators enhances efficiency and peace of mind in real estate dealings.
Improved Client Satisfaction
Improved client satisfaction is achieved through proactive communication and a seamless experience. Transaction coordinators play a crucial role by keeping clients informed with timely updates and addressing any concerns that may arise. This level of communication not only enhances the client's understanding of the process but also builds trust. Additionally, by ensuring that transactions are smooth and efficient, transaction coordinators contribute significantly to a positive client experience. This, in turn, fosters client loyalty and encourages referrals, highlighting the importance of their role in the overall client relationship.
Cost-Effective Solution
Transaction coordinators offer a cost-effective solution for real estate agents by enhancing productivity. By handling time-consuming tasks, they allow agents to focus on closing more deals. Additionally, transaction coordinators play a crucial role in risk mitigation. They help minimize errors and potential legal issues, which in turn reduces costs related to litigation and disputes. Overall, utilizing transaction coordinators can lead to improved efficiency and lower operational risks for real estate professionals.
READY TO GET STARTED?